Reference

Browse Our Legal Terms and Account Policies

We keep our legal documentation direct so you understand exactly how we handle your data, manage your account and process payments through DANA, OVO or GoPay. Everything here applies where local law permits access, and we update these terms whenever our operational processes change.

Data HandlingCookie DisclosureAccount TermsPayment PolicyRegional Eligibility
komedi77 Browse Our Legal Terms and Account Policies
CONTACT PATHS

Open a Conversation About Policy Questions

If anything in our legal terms raises a question or you need to request a change to your account data, reach us through one of the channels below. We respond to policy-related inquiries with the same priority as payment support, so you will not wait longer just because the topic is legal rather than transactional.

Live Chat Tap the chat icon on any page from your mobile or desktop browser to start a real-time conversation with our support team. Policy questions — including data deletion requests or eligibility clarifications — are handled directly in chat without needing to switch channels.
Email Channel Send a detailed policy request via email when you need a written record. Attach your account ID and the specific section of our terms you are asking about so we can route your message to the right team member without back-and-forth.
Account Settings Some data preferences — like updating your registered DANA or OVO mobile number or changing notification permissions — can be adjusted inside your account dashboard without contacting support at all. Head to the settings tab after login.
ACCOUNT SECURITY DETAIL

Check How We Handle Your Data and Sessions

Every piece of information we hold serves a specific operational purpose — identity verification, payment routing or session continuity. Below is a breakdown of how we manage data, cookies, account security and retention so you can make an informed decision about your relationship with komedi77.

Data Collection Scope We store the mobile number linked to your DANA, OVO or GoPay wallet, your chosen display name and device identifiers used during login. No biometric data is collected. If you deposit via GoPay, we record the transaction reference but not your full wallet balance.
Cookie Purpose Session cookies keep you logged in while you switch between slots like Spaceman Crash Play and live table rooms. Analytics cookies measure page load speed and error rates — they never contain personal identification. You can clear cookies from your mobile browser settings at any time.
Account Security Layers Each login triggers a one-time code sent to your registered number. Withdrawals require a secondary PIN confirmation. If three consecutive failed attempts occur, the account locks temporarily and you receive an SMS alert with a reset path.
Retention Period Active account data stays in our system for the life of the account. After you close it, we keep transaction records for a defined retention window to handle any dispute or regulatory inquiry, then permanently delete personal identifiers from our active databases.
Data Change Requests You can request correction or deletion of personal data through live chat or email. We process these within a reasonable window after verifying your identity via the same OTP flow used at login — this prevents unauthorised changes from someone who is not the account holder.
Third-Party Sharing We share transaction data only with the payment processors that route your DANA, OVO or GoPay deposits and withdrawals. No personal information is sold to advertisers or data brokers. Game session data goes to the studio operating the title — Pragmatic Play, PG Soft, Evolution — solely for gameplay continuity.

Switch to Answers on Common Legal Questions

These questions come up most often when account holders in eligible regions read through our terms. If your question is not covered here, open a chat session and reference the specific clause you need clarity on.

We collect the mobile number tied to your e-wallet (DANA, OVO or GoPay), a display name you choose, and basic device identifiers from your login session. We do not ask for government ID at registration — only at the withdrawal verification stage if triggered by our system.

Yes. Contact support through live chat or email with your account ID. After identity verification via OTP, we initiate the deletion process. Transaction records may remain for a retention window to satisfy audit obligations, but personal identifiers are removed from active systems.

Session cookies maintain your login state and remember preferences as you move between games like Fishing War Arcade or Football Handicap sections. Analytics cookies track page performance only — they contain no personal identifiers. Disable them in your browser if you prefer, though session cookies are needed for gameplay.

Your wallet number is shared only with the payment processor that routes the deposit or withdrawal. It is never sold to third parties or used for marketing by external companies. The number stays encrypted at rest within our system.

Personal identifiers are removed from active databases after a defined retention window. During that window, transaction history is kept in case a dispute or regulatory query arises. Once the retention period ends, remaining records are permanently deleted.

Access depends on local law and is available where eligible regions allow it. We do not list every jurisdiction; it is your responsibility to confirm that holding an account is permitted under the regulations that apply where you reside.

Head to account settings after login and select the number-change option. You will receive an OTP on your current registered number to confirm the switch. Once confirmed, future deposits via GoPay or OVO route to the new number's linked wallet.

Game session data — such as round outcomes in Lightning Roulette Room or spin results in slots from Pragmatic Play and PG Soft — is shared with the operating studio for gameplay continuity and audit purposes. It does not include your personal contact details.

Each login requires a one-time code sent to your registered mobile number. After three failed attempts the account locks temporarily, and you receive an SMS with a reset path. Withdrawals add a secondary PIN step to prevent unauthorised cash-outs.

Open a live chat session or send an email referencing the specific clause or data point you are concerned about. Include your account ID so we can pull the relevant records quickly. Our team treats policy inquiries with the same urgency as payment support.